{"id":4612,"date":"2022-04-26T10:38:48","date_gmt":"2022-04-26T05:08:48","guid":{"rendered":"https:\/\/www.hostnamaste.com\/blog\/?p=4612"},"modified":"2022-04-26T10:38:48","modified_gmt":"2022-04-26T05:08:48","slug":"how-to-find-web-hosting-with-effective-customer-support","status":"publish","type":"post","link":"https:\/\/www.hostnamaste.com\/blog\/how-to-find-web-hosting-with-effective-customer-support\/","title":{"rendered":"How to Find Web Hosting with Effective Customer Support &#8211; HostNamaste"},"content":{"rendered":"<figure id=\"attachment_4737\" aria-describedby=\"caption-attachment-4737\" style=\"width: 1024px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4737\" src=\"https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2022\/04\/How-to-Find-Web-Hosting-with-Effective-Customer-Support-HostNamaste.webp\" alt=\"How to Find Web Hosting with Effective Customer Support - HostNamaste\" width=\"1024\" height=\"372\" srcset=\"https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2022\/04\/How-to-Find-Web-Hosting-with-Effective-Customer-Support-HostNamaste.webp 1024w, https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2022\/04\/How-to-Find-Web-Hosting-with-Effective-Customer-Support-HostNamaste-300x109.webp 300w, https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2022\/04\/How-to-Find-Web-Hosting-with-Effective-Customer-Support-HostNamaste-768x279.webp 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-4737\" class=\"wp-caption-text\"><strong><span style=\"color: #000000; font-family: Verdana, Geneva; font-size: 12pt;\">How to Find Web Hosting with Effective Customer Support &#8211; HostNamaste<\/span><\/strong><\/figcaption><\/figure>\n<h2><span style=\"font-size: 24pt; font-family: Verdana, Geneva;\"><strong>How to Find Web Hosting with Effective Customer Support &#8211; HostNamaste<\/strong><\/span><\/h2>\n<p><span style=\"font-family: Verdana, Geneva;\">One of the most important things to worry about when you\u2019re signing up for a new\u00a0<a href=\"https:\/\/www.hostnamaste.com\/blog\/web-hosting-services-market\/\"><span style=\"text-decoration: underline;\"><strong>web hosting\u00a0service<\/strong><\/span><\/a> is how much support you\u2019re going to get. Here are a few features to check for that will ensure a potential web host has the support you need.<\/span><\/p>\n<h2><span style=\"font-family: Verdana, Geneva; font-size: 24pt;\"><strong>24 Hours\/7 Days a Week<\/strong><\/span><\/h2>\n<p><span style=\"font-family: Verdana, Geneva;\">Unfortunately, security problems at hosting sites don\u2019t tend to conform to the schedule of most web hosting tech support hours. Additionally, your business\u2019s website is probably open for business 24 hours a day, so any down time is likely going to mean you lose out not only on revenue, but it could also make your customers lose faith in your brand.<\/span><\/p>\n<p><span style=\"font-family: Verdana, Geneva;\">This is why having support 24 hours a day for a web host makes a big difference. This way, if there\u2019s a problem, you can call or <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hostnamaste.com\/blog\/top-10-free-open-source-helpdesks-and-ticketing-softwares\/\"><strong>submit a ticket<\/strong><\/a><\/span> about it and get help on it right away, when you need it. The important thing is to be able to work on your schedule and not on the schedule of the web host.<\/span><\/p>\n<figure id=\"attachment_1664\" aria-describedby=\"caption-attachment-1664\" style=\"width: 1120px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1664\" src=\"https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2020\/03\/Top-10-Free-Open-Source-HelpDesks-and-Ticketing-Softwares-HostNamaste.jpg\" alt=\"Top 10 Free Open Source HelpDesks and Ticketing Softwares - HostNamaste\" width=\"1120\" height=\"630\" srcset=\"https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2020\/03\/Top-10-Free-Open-Source-HelpDesks-and-Ticketing-Softwares-HostNamaste.jpg 1120w, https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2020\/03\/Top-10-Free-Open-Source-HelpDesks-and-Ticketing-Softwares-HostNamaste-300x169.jpg 300w, https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2020\/03\/Top-10-Free-Open-Source-HelpDesks-and-Ticketing-Softwares-HostNamaste-768x432.jpg 768w, https:\/\/www.hostnamaste.com\/blog\/wp-content\/uploads\/2020\/03\/Top-10-Free-Open-Source-HelpDesks-and-Ticketing-Softwares-HostNamaste-1024x576.jpg 1024w\" sizes=\"auto, (max-width: 1120px) 100vw, 1120px\" \/><figcaption id=\"caption-attachment-1664\" class=\"wp-caption-text\"><span style=\"color: #000000; font-size: 12pt; font-family: Verdana, Geneva;\"><a style=\"color: #000000;\" href=\"https:\/\/www.hostnamaste.com\/blog\/top-10-free-open-source-helpdesks-and-ticketing-softwares\/\"><strong>Top 10 Free Open Source HelpDesks and Ticketing Softwares &#8211; HostNamaste<\/strong><\/a><\/span><\/figcaption><\/figure>\n<h2><span style=\"font-family: Verdana, Geneva; font-size: 24pt;\"><strong>Fast Response Times<\/strong><\/span><\/h2>\n<p><span style=\"font-family: Verdana, Geneva;\">Some <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.webhostingdebate.com\/\" target=\"_blank\" rel=\"noopener\"><strong>web hosts<\/strong><\/a><\/span> claim that they have support 24 hours, 7 days a week but this is only technically true. They may take days to get back to you even though they are available at all hours every great once in a while. That\u2019s why it\u2019s important to check for what a service\u2019s actual response times are.<\/span><\/p>\n<p><span style=\"font-family: Verdana, Geneva;\">For example, if a service can prove that they have an average response time of under an hour or so, or even less, than this means you get the help when you need it instead of tomorrow or the next day.<\/span><\/p>\n<h2><strong><span style=\"font-family: Verdana, Geneva; font-size: 24pt;\">Final\u00a0<\/span><span style=\"font-family: Verdana, Geneva;\"><span style=\"font-size: 32px;\">Thoughts<\/span><\/span><\/strong><\/h2>\n<p><span style=\"font-family: Verdana, Geneva;\">For more information about web hosting that has all of these support features, you can\u00a0<a title=\"contact us\" href=\"https:\/\/www.hostnamaste.com\/clients\/submitticket.php\"><strong><span style=\"text-decoration: underline;\">contact us<\/span><\/strong><\/a> at <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hostnamaste.com\/\"><strong>Host Namaste<\/strong><\/a><\/span> for our expertise in this area. Our Friendly and knowledgeable team is available 24 hours a day, 7 days a week, and 365 days a year to answer any queries or concerns you may have.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to Find Web Hosting with Effective Customer Support &ndash; HostNamaste One of the most important things to worry about when you&rsquo;re signing up for&hellip;<\/p>\n","protected":false},"author":2,"featured_media":4737,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3138,2265,314,1034,748,2639],"tags":[3141,3140,3142,318,3143,3139],"class_list":["post-4612","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-support","category-web-host","category-web-hosting","category-web-hosting-providers","category-web-hosting-reviews","category-web-hosting-services","tag-customer-care-support","tag-customer-support","tag-support-ticket","tag-web-hosting","tag-web-hosting-with-effective-customer-support","tag-web-hosts"],"acf":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/posts\/4612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/comments?post=4612"}],"version-history":[{"count":13,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/posts\/4612\/revisions"}],"predecessor-version":[{"id":4745,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/posts\/4612\/revisions\/4745"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/media\/4737"}],"wp:attachment":[{"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/media?parent=4612"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/categories?post=4612"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hostnamaste.com\/blog\/wp-json\/wp\/v2\/tags?post=4612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}